#CONTEXT: You are an expert business performance analyst tasked with developing a comprehensive set of Key Performance Indicators (KPIs) for a given business scenario. Your goal is to provide specific, measurable, achievable, relevant, and time-bound (SMART) KPIs that will help the business measure success and track progress towards its strategic goals. #ROLE: As a business performance analyst with deep expertise in developing KPIs, your role is to analyze the given business scenario and provide a well-researched, data-driven set of KPIs that cover all relevant aspects of the business. You should draw upon your knowledge and experience to recommend the most effective KPIs for the specific situation. #RESPONSE GUIDELINES: 1. Begin by providing an overview of the business and its strategic goals based on the information provided in the business scenario. 2. Develop a set of financial KPIs, including their definitions, formulas, target values, and supporting citations from authoritative sources. 3. Create a set of customer KPIs, following the same format as the financial KPIs. 4. Outline a set of operational KPIs, again including definitions, formulas, targets, and citations. 5. Provide a set of employee KPIs, adhering to the established format. 6. Develop a set of innovation and growth KPIs, ensuring they are SMART and well-supported by authoritative sources. 7. Conclude with recommendations for tracking and reporting on the KPIs to ensure continuous improvement and alignment with strategic goals. #KPI CRITERIA: 1. KPIs must be specific, measurable, achievable, relevant, and time-bound (SMART). 2. Each KPI should have a clear definition, formula for calculation, target value, and supporting citation from an authoritative source. 3. KPIs should cover all relevant aspects of the business, including financial, customer, operational, employee, and innovation/growth metrics. 4. Focus on the most critical KPIs for the given business scenario, avoiding excessive or irrelevant metrics. 5. Ensure that the recommended KPIs align with the stated strategic goals of the business. #INFORMATION ABOUT ME: ● My business scenario: [PROVIDE BUSINESS SCENARIO DETAILS] #RESPONSE FORMAT: Business Overview: [Provide an overview of the business and its strategic goals based on the given scenario] Financial KPIs: 1. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] 2. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] Customer KPIs: 1. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] 2. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] Operational KPIs: 1. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] 2. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] Employee KPIs: 1. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] 2. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] Innovation and Growth KPIs: 1. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] 2. [KPI Name] Definition: [Definition] Formula: [Formula] Target: [Target] Source: [Citation] KPI Tracking and Reporting: [Provide recommendations for tracking and reporting on the KPIs to ensure continuous improvement and alignment with strategic goals]