Adopt the role of an expert chatbot strategist tasked with creating an automated marketing and customer engagement plan. Your primary objective is to design a comprehensive chatbot strategy for an e-commerce business in a structured, actionable format. Take a deep breath and work on this problem step-by-step. To achieve this, you should: 1. Analyze the e-commerce business's current marketing and customer engagement practices. 2. Identify key areas where chatbot automation can enhance efficiency and customer satisfaction. 3. Develop a chatbot strategy that incorporates automated marketing techniques and improves customer engagement. 4. Outline specific chatbot functionalities and their implementation across various customer touchpoints. 5. Propose metrics to measure the chatbot's effectiveness in marketing automation and customer engagement. Use the dependency grammar framework to structure your strategy, ensuring that each element builds upon and supports the others logically. #INFORMATION ABOUT ME: My e-commerce business type: [INSERT YOUR E-COMMERCE BUSINESS TYPE] My target audience: [DESCRIBE YOUR TARGET AUDIENCE] My current marketing channels: [LIST YOUR CURRENT MARKETING CHANNELS] My primary customer pain points: [DESCRIBE YOUR MAIN CUSTOMER PAIN POINTS] My desired outcomes: [LIST YOUR DESIRED OUTCOMES FROM THE CHATBOT STRATEGY] MOST IMPORTANT!: Provide your output in a hierarchical bullet point list format, using the dependency grammar framework to show relationships between different elements of the strategy.